Friendly, efficient and excellent service from the entire team. I have recommended HBA Encompass to many friends and colleagues.
What Our Clients Say About Our Work
We have been with HBA Encompass now for nearly 10 years. We have found them to be very efficient and complete our tax returns on time. The staff are very helpful and friendly. We would have no hesitation in recommending HBA to anyone who is in need of a reliable accountant.
I have been with your firm for a number of years now and have found the service and advice very reliable, punctual and with a genuine approach of caring. This service has encouraged me to recommend HBA to others, both personal and professional.
Daren at HBA Encompass has been our accountant and business advisor for the past 10 years. He has provided us with invaluable advice about the expansion of our business. He is always available to give us advise at short notice. I have found Daren and his team to be professional, friendly and informative, and would not hesitate to recommend them.
HBA was recommended to me 9 years ago. They have been doing my super fund accounting for 9 years and I will never go elsewhere. I could not have chosen a better accounting firm had I tried. They are very professional, efficient, capable and knowledgeable. The staff are friendly, capable and always available if needed. I am completely satisfied, especially with Tricia Bielby. I would recommend the firm to anyone. The end product is amazing. I do not have one criticism.
I’ve entrusted HBA Encompass with my tax returns for 19 years. Need I say more?
Polite & courteous! Very satisfied with all services provided. Thankyou!
All staff are very helpful managing both our company and super fund even thought they are only a small entity. Tricia and Oliver always ring personally to discuss any matters.
I have been dealing with Daren Cardow for 3 years now and in that time I have always found him and his team courteous, efficient and professional. I have no hesitation in recommending HBA Encompass to anyone.
I just wanted to say a BIG THANKYOU to Victoria Berry for solving a problem I had with Xero. After 8 weeks of back and forth from ANZ to XERO and getting nowhere, I really appreciated that she fixed the problem so quickly. I now realise that she is the GURU for XERO problems (superseding the XERO people themselves!) and know who to go to if my very first BAS doesn’t work out.
We have been most happy with the Accounting Service supplied by HBA Encompass and would recommend this company to anyone needing this work.
My wife and I run a busy, small sized business in Noosa. Over the last 5 years we have tried a few accountants with varying degrees of success. A mutual contact suggested Daren and his team to us. I can honestly say he is the most professional and more importantly to us – pro active and helpful accountant we have yet come across. The whole team there are looking after our various business, private and SMSF investments and tax, and we are delighted with them. I have no hesitation in recommending their services to anyone seeking an accounting firm who go the extra mile with personal service aimed at the individual needs of their client.
Reliable and efficient service with a caring manner in all personal and business affairs.
Great Australian, friendly service. Good, trustworthy people to deal with.
I just wanted to say what an amazing team they are at HBA. I can’t thank Daren enough for what he has done for me and my start-up business. The care and support that he has shown is second to none. I highly recommend the firm to anyone who wants expert advice and service coupled with genuine care. Just wonderful!
As relatively recent clients to HBA Encompass, we are very pleased with their service. Daren is always available for any enquiries or just a chat, which is great and all questions are answered professionally and patiently. Reception and all other staff are friendly and efficient. Overall we are completely satisfied with our association with the team.
After having a not very good experience with our previous accountants, we have changed our opinion of accountants totally with the excellent services of HBA and would recommend them highly for anyone looking for professional, efficient yet friendly service.
We have been using HBA Encompass for several years now. In this time, Oliver has been professional, friendly and supported us throughout all our business requirements. Nothing is ever too much trouble for the team at HBA & everyone goes out of their way to ensure we are looked after. We would highly recommend Oliver and the team at HBA Encompass.
This is our tenth year with HBA Encompass and we would not go anywhere else. They have always provided us with relevant current information and provided many sessions of free training to ensure we are to effectively run our company. They have done this with the utmost professionalism and are always friendly and approachable.
Having been in business for many years, we feel at Network Pool & Spa, we need a highly qualified, experienced, professional, but most importantly, an approachable accountant to handle the minefield of red tape and legal hoops. Victoria Berry and the staff at HBA Encompass, have always treated us on a layman level as opposed to just using jargon . Efficient and fast, and always helpful.
I have always found that HBA Encompass work in my best interest.
I have been with HBA Encompass for over 10 years. In that time Victoria Berry has been a wonderful asset to my businesses. HBA Encompass is always available to help while staying professional. A great team of employees that are always ready to support and help.
I would like to take this opportunity to thank the HBA Encompass team for such a professional well done job. Under very difficult circumstances and with very tight deadlines the team went above and beyond their professional duties and service. As you have been made aware Australia Post took much longer than expected to deliver important company documents to out office on the Gold Coast for signatures. During this time Leilani and Jakki rose above the circumstances to ensure the documents were resent in time and followed up. I cannot fault their professional actions and would like to thank them for all their hard work and keeping me composed. Our Trust, Company and Personal Tax Returns have been very professionally prepared and presented to us within a very short turn around time and under difficult circumstances caused by other issues beyond control. I have been dealing with your support team over the last several financial years and have always found everyone to be very supportive, friendly and professional. To us, your service culture is not just about getting a tax return completed but about being able to trust and rely on your team to get the job done without placing blame. Global Engineering Surveys Pty Ltd would not be in such a great financial position if we did not have such great support and advice behind us. Such is our recommendation to family, friends and associates. Thank you all at HBA Encompass for taking such professional and great care of us.
HBA Encompass manages my personal and business tax matters. The management and staff of HBA are excellent. In working with them you can’t help but be confronted with a genuine interest in finding the best solutions and outcomes for you. They are friendly, personable and always go the ‘extra mile’ to help you achieve the best outcome in a professional and comprehensive matter.
HBA Encompass and its wonderful staff have supported Paul and I with our small Building company for many years. They are always available when your require advice and help with any aspect of running our business. I would highly recommend HBA Encompass to anyone.
Our organisation would have no hesitation in recommending HBA Encompass as your preferred accounting company. We have been with HBA for some years and have always found them to be attentive and very organised. I personally thought they couldn’t improve their service but now with their Xero programmes available I am personally amazed with the service and it has given me more time to do other things with my time.
Over the many years working with Daren we have enjoyed his insight and guidance which has been influential in all our business decisions.
HBA always contactable, no question to small to answer, always has your best interest as number 1 priority.
HBA Encompass has been our tax accounting firm for 10 years now. The reason we stick with HBA Encompass is because in our experience of various accountants, nothing has measured up to the results, support and understanding provided by this team. I would and have highly recommended HBA Encompass to other friends in business.
Reliable, Committed, Efficient!
I’ve been extremely happy with the Accounting services provided by HBA Encompass Pty Ltd and would thoroughly recommend them for their high ongoing levels of customer service.
I have been a client of HBA Encompass for over ten years. During that time, I have always found Oliver to be forthcoming with strategies to minimise my tax. I have always found the communication touch-points to be regular when necessary. The office embraces innovation and technology to constantly improve the clients’ experience, and their commitment to keeping abreast with Tax Laws gives them a competitive edge. I would have no hesitation in recommending HBA Encompass.
Daren and the team at HBA have been with us for over 10 years now and still continue to impress with their professional attitude and knowledge as well as being able to relate to us in a very down to earth fashion. Simply it feels like we are working with friends that we can trust to do the job right and always having the time to attend to our affairs no matter how large or small. We have recommended HBA to several people we know and they too have been extremely happy. We will gladly continue to recommend the awesome HBA team to anyone, they are simply the best.
Very Professional Great Advice Prompt Service Friendly Staff
HBA always keep us up to date with financial matters. We have always been impressed by the attention to detail when we need assistance and the speed of service that we receive.
Staff are all so helpful, in person and for any phone queries. HBA really go above and beyond for their clients. P.S. Sharron is fantastic! Such an understanding and sincere member of the team.
As a new client client of HBA Encompass Pty Ltd I have been impressed at the high levels of service provided by their team. They are certainly a stand out in the Accounting sector.
I always recommend HBA Encompass for accounting and Tax.
Always happy with the promptness and efficiency shown by Tricia.
Great overall accounting help, efficient at handling all ATO matters even when we are late our end. I would recommend HBA to anyone who is not happy with their current accountants.
Ease of uploading paperwork Friendly Staff Efficient Service
Daren and his team are the best accounting firm we have yet found. They are informative, know their stuff and give us proactive advice that has already been financially advantageous to us – we have recommended them to several people already, and they also have been happy with them.
The staff at HBA from the outset made a concerted effort to establish and subsequently consolidate a genuine and meaningful client relationship. It worked. All contact with the staff members at whatever level is always friendly and welcoming which really creates a feeling of ‘belonging’. Nothing is too much trouble. During one on one meetings you find yourself in a professional, efficient and supportive environment. A single individual focus permeates through to the point of giving the impression that you may just be the ‘only client’, whilst full knowing otherwise. This is not easy to achieve, congratulations! Oh yes, I nearly forgot… the coffee is fantastic. (White with one thanks.)
Daren Cardow began advising and looking after my financial affairs some years back. When I first became a client Daren was looking after my business finances. He made me feel that they were as important to him as they were to me and treated them as such. I never felt embarrassed to ask questions and Daren always ensured that I understood the answers. I no longer have a business – however Daren still looks after my finances. All the staff that I have had dealings with at HBA are amazing – professional, friendly and caring. I trust my accountant.
The service and advice is outstanding, with full availability and access to help at all times and no problem ever being too big or challenging. Thank you for making our SMSF seamless.
Oliver Olsen was referred to me by a friend. His service and knowledge were excellent. I had a Capital Gains Tax issue which had baffled a number of tax agents previous to my discussions with him. He was able to deal with the whole issue and proceed to the completion and lodgement of my tax return. I highly recommend his professionalism and service.
HBA Encompass Pty Ltd are the best Accounting Firm on the Sunshine Coast. They have always provided prompt easy to understand advice and looked after all our business and individual needs. We are always 100% happy with the service, additional education they provide and great team support. Thank you for making tax time so painless.
HBA has always worked with us to develop solutions for the various situations that arise in the challenging world of a family run business. Our civil construction company has been through its ups and downs in 23 years and HBA Encompass has been there for us every step of the way for the last 5 years.
We always find the staff very friendly and quick responding to our needs. If the person we need to speak to is busy we always receive a prompt return call when they are free. If away the phone staff try to accommodate our needs with another staff member. My husband & I certainly have no complaints with the quality of your service. It’s A+.
A very modern business with new & up to date technology. The staff are extremely easy to deal with. They explain things in easy, relevant terms and always plan for the future. They look at business, family and plans as a whole. HBA Encompass has great work processes in place and are very efficient. The staff are exceptionally knowledgeable and always go above and beyond expectations. The service is always professional while holding a friendly relationship.
As a long term client of HBA Encompass Pty Ltd I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in the Accounting sector.
HBA Encompass Pty Ltd are a professional outfit that deliver results on time and are great value. I highly recommend them. This really is a firm that cares!
I have been pleasantly surprised by the consistently high quality service delivered by HBA Encompass Pty Ltd and would highly recommend their services to anyone looking for a hard working company in the Accounting sector.
Don’t really have a lot of quarterly business to attend to but appreciate the information sent on a needs basis and knowing that help is readily available if assistance is required.
Only early days in our business relationship, but very happy so far. Very helpful and I feel comfortable in asking all questions no matter how dumb they may seem.
I would like to take this opportunity to say thanks to Daren and his efficient team for always having my best “interest” at heart!
I feel that HBA always treat me in both a professional and personal manner. They make me feel as though I am a valued client and that they care about my situation. HBA (Daren Cardow and his staff) are committed to being sure that I receive the very best advice and services. I will always be grateful.
Very professional, prompt service with excellent communication at all times. Would highly recommend!
HBA Encompass Pty Ltd always delivers over and above my expectations and I would highly recommend them to anyone looking for Accounting services. I’m most impressed by the way they just make everything so easy for me, well done HBA Encompass
HBA has given me options I didn’t even know existed. The benefit of their long term thinking will be invaluable to time goes on.
We have used HBA Encompass for many years and regardless of whether we were on salary, contracting or in our businesses, the level of service has remained consistently high. For most of this time I have dealt with Oliver Olsen, and have built a relationship of trust and respect. Oliver helped enormously when I was building Daisy Learning, sometime under tight deadlines. As the business grows he continues to offer advice and keeps me aware of things I need to consider along the way. Anytime we have questions or concerns, we can contact Oliver and know that we will received a prompt response. I have no hesitation in recommending HBA Encompass, and Oliver in particular, to anyone who wants a complete, friendly accounting/financial advice service.
The care, time and effort has been invaluable to myself and my staff over the years. I wouldn’t even consider changing to anyone else. They understand that a business is not just about numbers….. and they consider the human factor which is of vital importance to me.
HBA Encompass provide extremely efficient & effective services. The advice they give is up to date & in understandable terms. Daren is always readily available to answer queries in short time frames, it is like having an in-house accountant. We very much appreciate HBA Encompass’s support!
Victoria and her team at HBA encompass have been the backbone of my business for the past 16 years. Every step of the way Victoria has provided professional advice and support that has greatly assisted the profitability of my business and always made tax time a pleasure, not a chore.
Oliver Olsen at HBA Encompass manages all our accounting, tax and advisory matters and has done so without fault for over ten years now. Highly professional and extremely responsive, Oliver and the team at HBA communicate clearly and effectively. I truly feel we have an excellent working relations. They handle the compliance and advisory of multiple businesses, property and personal matters for us. I recieve the same outstanding level of service from Oliver today as I did ten years ago and cannot recommend him and HBA Encompass strongly enough.
We have been working with Victoria and the HBA team for over 10 years. We appreciate Victoria’s prompt responses and advice.
At HBA they will always try to assist you and find the answer to your queries. They are always friendly, trustworthy and pleasant to deal with.
I wish them good luck and lots of success for the future.
Helpful/solve problems, Polite, Understanding, Good Advice, Professionals
Even though I’ve only been with HBA Encompass for a few months (at the time of writing this testimonial), I am most impressed with their professionalism, attitude, knowledge and availability. I have no hesitation in endorsing HBA Encompass as Tax Advisors/Financial Advisors.
The team at HBA Encompass have been attending to our personal and business accounting since 2009. The entire team at HBAE are always friendly and helpful, we are very happy with their professional and prompt service. As two accountants are familiar with our account there is always someone available to answer questions or provide assistance. They are very approachable and we find it easy to discuss matters concerning our business. Their assistance in dealing with the tax office has been invaluable. We have just finished our first 12 months using Xero software. We made the transition to Xero from MYOB on advice from HBA Encompass. The transition was painless thanks to the free webinars that Victoria was running at the time and helpful advice readily available by phone and email. Changing software packages has simplified our in-office data entry and saved us many hours of work. We have no hesitation in recommending HBA Encompass to anyone who is looking for great accountants.
Daren & Kylie have always been very friendly, efficient and helpful. They always take the time to explain things and are happy to answer any questions we have. We will continue to do business with HBA Encompass and recommend you to our friends and family.
We are very happy and satisfied with HBA Encompass. We find them very friendly, and they always take tame to talk to us. Our Tax Returns are always in order and are completed on time and they have given us excellent service over the last nine years.
I’ve been extremely happy with the Accounting services provided by HBA Encompass Pty Ltd and would thoroughly recommend them for their expert advice and outstanding customer service.
I am very happy with the service and quality of work provided for me by HBA
With strong relationship, Victoria Berry has given guidance and direction for my company Red Dirt Group, the company has set a financial plan and business development process for know and future opportunity’s, With the support tools HBA Encompass have provided, I know my company is in safe hands.
HBA Encompass Pty Ltd have been our company and personal accountants since 2006. They have steered us through the taxation maze with expert ease and ensured that we met all required compliances and offered innovative and up to date ideas to improve our business.This organisation stands ahead of the pack. Proactive approach to accounting, always friendly and professional. Thanks guys for your continued support. Being in the small business category we often find ourselves scratching our heads in dealing with the ATO. You guys just make it so much easier.
HBA Encompass Pty Ltd deliver great results by offering true partnership with their clients and I would highly recommend them to anyone looking for a stand out performer in the Accounting sector.
Victoria and her Team are “Angels” and I recommend them to everyone, especially for people like myself that always seem to need help when it comes to tax time and my investments. I could not have survived without them. ?
You guys are the best! there’s really nothing more that can be said!
Daren and the team at HBA encompass have been assessing our tax returns for years now! We have also recommended them to valued friends, who did take up their services too. Our assessments have been been dealt with professionally, promptly and with great ongoing communication. We have also always appreciated the great advice and great business support without judgment.
My wife and I have no hesitation in going out of our way to recommend HBA Encompass to anyone. Their professionalisim, knowledge and high standards is beyond reproach as well as being down to earth people that can talk in plain english. Not just business persons but also friends for life. We have been with them through our good and bad times and will be for life. We are more than happy to be asked for this testimonial and take this opportunity to thank HBA Encompass for their many great yrs of mateship with particular mention for Daren Cardow and his team. Awesome through and through and long may it continue.
My husband and I have several complicated accounting issues due to his overseas employment, and HBA Encompass are always on top of this for us. They are also easily available to us whenever we need and coupled with their strong property brokerage & financial team – well, it is like “one stop” shopping for all of our financial needs. We have been using HBA Encompass for 13 years now and would never go anywhere else.
It is great to know that HBA Accounting are always doing their best to help us get the tax return that we are entitled to. Kylie is extremely thorough and emailed us frequently during our last return, so that we were able to understand what she was doing. Within a few years we are intending to move our Trust Account to HBA because we know that it will be in good hands. Unfortunately this year we haven’t been in to have our tax claims calculated so we haven’t been in personal contact with the firm. However we are still receiving emails which provide us with information that keeps us aware of anything which we should be doing with regards to financial matters.
I have been using HBA/Encompass for my tax planning for a number of years. Daren and his team have been instrumental in helping me manage my tax affairs. Importantly their proactive approach to tax planning has saved me tens of thousands in unnecessary tax bills. Thank you team.
I would highly recommend HBA Encompass, as I have found the staff to be very friendly, efficient and helpful.
As a long term client of HBA Encompass Pty Ltd I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in the Accounting sector.
The team at HBA Encompass of Daren, Oliver and Tricia take the stress out of accounting. I run small business and a SMSF, and everything runs smoothly particularly with HBA’s systems where they have ‘read only’ on my accounts to assist in tax work but also in how I am tracking. I would not hesitate in recommending the team at HBA Encompass!
HBA Encompass Pty Ltd always deliver over and above my expectations and I would highly recommend them to anyone looking for Accounting services.
We have been clients of HBA Encompass for over 10 years and are very satisfied. The trustworthy and friendly staff are always readily available to answer any queries. They are knowledgeable and provide up to date advice. We always feel like we are actually being listened to and are valued clients.
– Great Service
– Excellent Advice
– Friendly Staff
– Helped direct our business in going forward over the last few years
What would I do without the TEAM at HBA? I never thought I would say that about accountants.
We love the whole team!!!!! They are a total accounting solution. Highly recommend!
Very informative, punctual and highly competent. Would definitely recommend the team at HBA Encompass. Always feel confident they have been professional and diligent.
Victoria and her team at HBA Encompass have been caring for our accounting needs for over 20 years. She has become a personal friend, a confidante and a wonderful person to ensure all aspects of your accounting are in place. I can highly recommend HBA Encompass.
- Provides a prompt response to any enquires made
- Informs me of any current or future changes that might affect my business
- Doesn’t try to sell me any unnecessary products
- When market conditions are bad, it is very comforting to know they will do their very best to find the solutions required
I have delayed in sending in a testimonial as I didn’t know where to start or concisely what to say. I have been with HBA Encompass for approximately 10 years. During this time, life has definitely blind-sided me without warning. Both Victoria and Trish as my super expert have always:
- Been readily available & willing to aide where needed (even outside of their jobs)
- Provided steady, strong support
- Been very sensitive to my needs
They have provided advice and direction from various fields of expertise when required. Their handling of all situations has been with careful planning and guidance. Their support has really been remarkable! I would not hesitate to recommend them to others, especially women on their own.
Thanks HBA for all the work you do for our business. The staff are friendly, efficient and provide fast service. Thumbs up to Victoria for your patience and all round excellent service.
We have been with HBA Encompass for many years and are very satisfied with the service that the company and staff have provided to us on many occasion.
I have always found HBA Encompass easy to deal with. I find the services well priced. I particularly like the fact that you always have time for my queries, no matter how small or unusual! Keep up the good work!
Good, friendly service. Everybody is very helpful when I’ve needed assistance.
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You deserve to be delighted, so at HBA Encompass we make it our mission to be not just your accountants, but a business partner and advisor ready to assist you with achieving your financial and lifestyle objectives.